About User Interviews
User Interviews is not a focus group facility. It is an online recruitment platform that product teams, UX designers and market researchers use to find people for their studies. Researchers describe who they need, and the platform matches them with members of its participant community. The company says it has recruited more than six million participants so far. In January 2026 UserTesting announced it had acquired the business, which continues to run under its own name.
User Interviews Locations
There are no physical facilities to visit. Nearly all sessions happen over video, through online tools or as surveys you complete at home. Occasionally a researcher needs people in a particular place, so some listings on our site have been in-person sessions in Seattle, New York City and Phoenix.
How to Join User Interviews Studies
- Create a free account on the participant sign-up page and verify your phone number.
- Fill in your profile so you are shown studies that suit your job, interests and household.
- Apply with a screener: each study asks a few questions, and the researcher picks the applicants who fit best.
- Attend and get paid once your session is confirmed and completed.
You can also browse the open listings on this page and apply from there.
How Much Does User Interviews Pay?
Pay varies by study length and how specialized the audience is. Listings from this platform on our site have mostly paid between $100 and $400, with a top payout of $500. When the platform distributes the reward, you choose a digital gift card through Tremendous. Some researchers pay you directly by another method, shown before you apply. Most rewards arrive within a day or two; researchers have up to ten business days.
Types of Studies
- Online focus groups
- One-on-one video interviews
- Diary studies
- Website and app usability tests
- Surveys
- Occasional in-person sessions
Is User Interviews Legit?
Yes. It is a well-known research platform used by many software and consumer companies, and it was bought by UserTesting, another established research firm. The main frustration is competition: popular studies draw many applicants, so rejections are common. Payment can be withheld for no-shows or dishonest screener answers. FindPaidFocusGroup.com only lists companies that never charge participants a fee to join or take part, so treat any request for payment as a red flag.